Return policy

Right of cancellation and return conditions

According to the Consumer Protection Act, you have the right to cancel your order within 14 days of receiving the order. In the case of digital content and services, prior to the payment transaction, you may have been separately asked for consent to waive the right of cancellation, so that the service or digital content could have been delivered before the right of cancellation expired. In the cancellation notice, you must include your name, address, order date, product and it must be sent by email to tilaukset@ompelimomirage.fi or by post to the return address below. The product must be returned by post within 14 days of the cancellation notification in its original condition and original packaging. Return costs are the responsibility of the customer. Attach a copy of the cancellation notice to the product return. If the product has been used, we reserve the right to invoice for the reduction in value. If you want to return or exchange products after the review period, please contact us directly. When returning the delivered order, include your name and contact information and your account number for the refund. We will refund the amount you paid in full within [14 days] of the receipt of the cancellation notice, if the product has been returned or it can be proven that it has been delivered to the return address by mail.

Return address:

Sewing machine Mirage

Slope 6-8 A 1

40270 Jyväskylä

The right of cancellation does not apply to a product manufactured or modified at the customer's request. The right of cancellation does not apply to goods delivered sealed and the seal has been broken. The right of cancellation does not apply to perishable or out-of-date products. The return right does not apply to hygiene products